101
Axels — Use cases

101 ways Axels works for you.

One dashboard. One human. N digital employees. Each with their own channels —WhatsApp, voice, chat, email— and Odoo as their working tool.

See all 101 use cases Talk to sales
101+
Use cases listed
12
Business areas
24/7
Multichannel coverage
1
Supervision dashboard
What Axels is

Not a chatbot. Your supervised digital team.

Axels is the manager’s console for a team of digital employees. Every digital employee has its own personality, its own channels, and its own responsibilities — and a human approves, steers, and audits.

Built on Odoo as the single source of truth, with native channels (WhatsApp, voice, livechat, email) and public and internal modes for every digital employee.

1
Supervision. Every sensitive action goes through your approval queue.
2
Multichannel. WhatsApp, voice, livechat, email. All with Odoo context.
3
Skills. Modular capabilities, switchable and configurable per digital employee.
4
Traceability. Full audit log — tokens, cost, and decisions all visible.
Catalog

101 use cases, organized by area.

Filter by category. Each case is a complete flow an Axels digital employee can run under human supervision.

01 Sales & CRM 01 — 15
01
24/7 lead qualification over WhatsApp
02
Automatic quote follow-up
03
Demo booking straight into the calendar
04
Abandoned cart recovery
05
Upsell and cross-sell based on history
06
Reactivating dormant customers
07
Sending quotes over WhatsApp with approval
08
Answering spec-sheet requests
09
Triaging and routing leads to the right rep
10
Generating proposals from a template
11
Negotiating discounts within an approved range
12
Automatic activity logging in Odoo CRM
13
Weekly pipeline report to the manager
14
Spotting lost opportunities and the reasons why
15
Call prep and post-call summary
02 Customer service 16 — 30
16
Automated multichannel FAQ
17
Order status lookups
18
Complaint handling with human escalation
19
Exchanges and returns within policy
20
Tier-1 technical support
21
Rescheduling deliveries
22
Proactive incident notifications
23
Post-sale NPS and CSAT surveys
24
Winning back unhappy customers
25
Web livechat with Odoo context
26
IVR replaced by a digital voice employee
27
Warranty and RMA handling
28
Product activation after purchase
29
Guided onboarding for new customers
30
Support in multiple languages
03 Collections & finance 31 — 40
31
Reminders for invoices coming due
32
Early collections management (1–30 days)
33
Negotiating payment plans
34
Payment confirmation and reconciliation
35
Sending e-invoices over WhatsApp
36
Account statement queries
37
Chasing tax documents
38
Assisted bank reconciliation
39
Expense approval flow
40
Weekly financial report to the CFO
04 Human resources 41 — 50
41
Screening CVs against the role
42
Interview scheduling
43
Employee FAQ (policies, benefits)
44
Onboarding new hires
45
Performance review reminders
46
Handling time-off requests
47
Employee engagement surveys
48
Internal comms over WhatsApp
49
Attendance tracking with alerts
50
Assisted offboarding
05 Marketing 51 — 60
51
Generating blog and social content
52
Segmented WhatsApp drip campaigns
53
Meta and Google ads audits
54
Weekly metrics report
55
Automated competitive research
56
SEO audit and recommendations
57
Audience segmentation from the CRM
58
A/B testing copy and subject lines
59
Comment moderation with approval
60
Newsletter and list management
06 Operations & inventory 61 — 70
61
Low-stock alerts with a dynamic threshold
62
Suggesting purchase orders
63
Proactive supplier follow-up
64
Validating receipts against the invoice
65
Handling returns to suppliers
66
Expiry date monitoring
67
Assisted cycle counting
68
Alerts on abnormal shrinkage
69
Coordinating with carriers
70
Daily operations report to the COO
07 Travel & hospitality 71 — 77
71
Availability lookups over WhatsApp
72
Guided digital check-in
73
Virtual local concierge
74
Upselling services during the stay
75
Booking tours and transfers
76
Surveys and review responses
77
Rebooking flights and transfers
08 Healthcare 78 — 82
78
Booking medical appointments
79
Appointment reminders and confirmations
80
Post-visit follow-up
81
Symptom triage and referral
82
Renewing recurring prescriptions
09 Education 83 — 87
83
Handling prospective student enquiries
84
Tuition payment reminders
85
Tier-1 academic support
86
Admissions and requirements management
87
Communicating with parents
10 Legal & compliance 88 — 91
88
First-pass contract review
89
Legal deadline reminders
90
Triaging internal legal queries
91
Generating documents from a template
11 Real estate 92 — 95
92
Qualifying property enquiries
93
Booking viewings with the agent
94
Post-viewing follow-up with an offer
95
Lease contract management
12 Professional services 96 — 101
96
Lead capture with qualification
97
Booking discovery calls
98
Proposals from the client brief
99
Conversational time tracking
100
Monthly progress report to the client
101
Proactive retainer renewals
Axels

Which of the 101 do you start today?

Tell us your most repetitive process. We design the digital employee, train it on your Odoo, and you supervise it from day one.

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