Reception, sales, and customer service with their own channels—phone and WhatsApp—connected to your Odoo in real time. You supervise; they execute.
Live in 48 hours · No technical setup
Why Axels exists
Most businesses don’t need fewer people. They need their people doing higher-value work. The problem is that someone has to answer the phone at 11 PM, answer “where is my order?” for the fiftieth time, and qualify leads coming in on WhatsApp at 3 AM.
Every hour your best salesperson spends answering “where is my order” is a deal that doesn’t close.
That’s where Axels comes in. An AI layer that takes on the repetitive work, the after-hours traffic, and the overflow — while your team focuses on closing deals, solving real problems, and growing the business.
And the small businesses that could never afford a 24/7 receptionist, a dedicated lead qualifier, or multichannel support? Now they can. Axels gives every business access to capabilities that used to require an entire department.
What Axels can do for you
Every digital employee is trained for a specific role, connected to your Odoo, and available 24/7. Think of it as a new capability your team didn’t have yesterday.
A digital employee that answers every call — at 2 AM, on weekends, during lunch hour — identifies the caller, answers questions, and escalates when needed. Your team walks in to a clean inbox, not a full voicemail box.
A digital employee that replies to every lead on WhatsApp within seconds, qualifies them against your criteria, and moves them through your pipeline in Odoo CRM — so your sales team only talks to prospects ready to buy.
A digital employee that handles the questions your team answers 30 times a day — order status, invoice copies, delivery tracking — over voice and WhatsApp, with live data from Odoo. Complex cases go straight to your team with full context.
The opportunity you’re missing
These aren’t problems with your people. They’re gaps no amount of overtime can cover — but the right digital employee can.
Calls and messages come in at 10 PM, on Sundays, on holidays. Without 24/7 coverage, those leads go to whoever answers first — usually a competitor.
→ Axels gives you a 24-hour presence"Where’s my order?" Your team answers this dozens of times a day. That’s hours of talent spent on work a system resolves in seconds — time they could spend on higher-value tasks.
→ Axels handles the routine, your team handles the rest24/7 reception, multichannel support, automatic lead qualification — these used to be things only large companies could afford. With Axels, any business gets them in 48 hours.
→ Axels levels the playing fieldGetting started with Axels
24/7 reception? Lead qualification? Tier-1 support? Tell us where your team needs backup and we’ll recommend the right digital employee.
A real number, connected to calls and WhatsApp. The same number for both channels — your customers see one unified brand.
Your products, your tone, your FAQs. Your digital employee learns who you are and how you talk to your customers before handling a single interaction.
Your digital employee gets real-time access to orders, invoices, CRM, and helpdesk. No custom development — it connects to your existing Odoo.
From day one, your digital employee answers calls, replies to messages, and feeds clean data into Odoo — while your team focuses on what matters most.
01 · Channels where they serve
Real WhatsApp, livechat, email, and voice — the same digital employee, the same Odoo context, 24/7. No scripts, no jumping between apps.
A number connected to your digital employee. Immediate replies, full customer context from Odoo, and your team steps in only when they want to.
A widget on your website with Odoo’s native livechat. Turns visits into conversations and qualified leads in your CRM, with no external scripts.
Your digital employee reads and answers email with the same Odoo context — support, quotes, follow-ups. It’s not a separate inbox.
A real phone number. Your digital employee picks up, identifies the customer, handles the call end to end — or transfers it with context.
Transactional and two-way notifications. Ideal for reminders, confirmations, and customers without WhatsApp.
Unified DMs with the same digital employee. No jumping between apps, no lost customer context.
02 · Tools they work with
Not another siloed tool. Your digital employee reads and writes directly in your Odoo and your stack — with a full audit trail of every action.
CRM, Sales, Inventory, Invoicing, Helpdesk, Calendar. Your digital employee reads and updates in real time — it’s their source of truth, not an external integration.
Only Axels has thisBooking meetings, confirming appointments, proposing time slots. Your digital employee sees your team’s real availability and books without intervention.
Reads and sends with your identity. Your digital employee drafts, replies, and attaches documents with full thread context.
Finds contracts, spec sheets, or procedures and uses them in its answers. Your internal knowledge, available instantly.
Direct queries to your own databases for cases that live outside Odoo. Read-only by default, always audited.
Upload your PDFs, manuals, and FAQs. Your digital employee uses them with RAG to answer with your company’s voice and precision.
The goal was never to replace anyone. It was to give every business the capabilities only the big players could afford — and to free their best people to do their best work.
Up and running in 48 hours · No lock-in · Cancel anytime
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