The questions everyone really asks.

No. A chatbot follows a script and escalates anything that falls outside it. A digital employee actually gets the work done: it queries your Odoo in real time, qualifies the lead, opens the ticket, books the appointment, and leaves the follow-up done. You supervise; it works.

No. It covers what your team can’t cover — nights, weekends, peaks, and the repetitive work — so your people can do the higher-value work. We don’t replace people: we unlock what they couldn’t reach before.

WhatsApp, phone (a real number, inbound and outbound calls with warm transfer to a human), livechat on your website, email, Telegram as the owner’s direct line, and Google Meet meetings. The same employee, with the same context, across all of them.

It says so — it doesn’t make things up. It answers from your knowledge base (your manuals, your FAQs, your terms); if the answer isn’t there, it acknowledges it and hands off to a human with the context already explained.

On written channels (WhatsApp, chat, email) it adapts to the customer’s language, English and Spanish included. On voice it works with natural Spanish and English voices; for other voice languages, ask us.

Full control, and configurable per employee: autonomous, supervised (you approve before it acts) or manual (it only suggests). Actions with financial impact have caps — above the limit, it checks with you. And everything is logged and searchable.

In your dashboard, as clear credits per employee — no vendor metrics that tell you nothing.

Servers in the European Union, GDPR and Spanish LOPD-GDD compliant. Each company’s data is strictly isolated, credentials are stored encrypted, and every action is audited. Your Odoo data never leaves except to process the answer.

Yes, from version 16 to 19+, connecting to your current instance with no custom development. Access is also per user: the digital employee only sees what its Odoo profile allows. Not on Odoo yet? Write to us anyway — we come from the Odoo world and we’ll tell you the shortest path.

You can sign up entirely on your own at axels.pro: you pick the role and Axel — your digital chief of staff — walks you through the setup. Rather see it working first? Book a 20-minute demo. Both doors are always open.

It depends on the team you put together, so we give you the exact price in a tailored proposal — we don’t throw out numbers. What is fixed: no lock-in. You try it, and if it doesn’t deliver, you stop it.

The core — Axel plus your first employee — is live in 48 hours, connected to your Odoo and your channels. No months-long technical project.

Cancel whenever you want, no lock-in and no penalty. And all the work the employees did — leads, appointments, tickets, quotes — stays in YOUR Odoo, which is yours. No hostages.